QMS 4 - EVALUATION & CONTINUAL IMPROVEMENT

4.1.1-1 Occurrence management overview

SLMTA 3 E-Learning Course Download Video
  • Overview
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An effective Occurrence Management System (OMS) facilitates the continuous improvement effort by identifying process problems or potential problems that can affect patient safety, consume resources, and adversely impact the ability to provide quality services. Understanding the process interactions within an OMS can play a pivotal role in designing an OMS that is able to utilize a risk-based approach towards prioritizing, designing, and implementing improvement projects.

 

 

Occurrence Management System


 

QMS 4.1 References

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VA National Center for Patient Safety. (2015). Root Cause Analysis Tools: Root Cause Analysis (RCA) Step-By-Step Guide. U.S. Department of Veteran's Affairs.

Vinton, E., & George, C. (2014, May/June). Staff leadership Key to Enhancing the Root Cause Analysis Process. Topic in Patient Safety, 14(3), pp. 1,4.

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Westgard, J. O., & Westgard, S. A. (2014). Basic Qaulity Management Systems. Madison: Westgard QC, Inc.

World Health Organziation, Regional Office for Africa. (2015). Stepwise Labarotry Quality Improvement Process Towards Accreditation (SLIPTA) Cheklist (ver. 2:2015).

Instructor(s)

Elde Mel Paladar

Mr. Paladar led the redesign of the classroom-based SLMTA 3 curriculum for on-line delivery and will serve as an instructor and facilitator of the e-learning course. Based in Malawi, he is a Project Manager at Adventist Health International, as well as Assistant Professor at the Department of Clinical Laboratory Science, Loma Linda University. Mr. Paladar has a Master of Science in Biochemistry and Molecular Biology. He is a SLMTA master trainer and has trained numerous laboratorians in the past decade.


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