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Clinicians and laboratorians must work as a team to provide quality patient care. In this activity clinicians and laboratory personnel meet and share viewpoints with the goal of improving delivery of quality service to the patients.


  • Communication is the first step in building an effective patient care team.
  • Both clinicians and laboratorians desire to provide excellent patient care.
  • All members of the patient care team have specific requirements which must be met in order to provide the best patient care.


Can you:

  • Describe the concerns and requirements of other members on the patient care team?
  • Appreciate the importance of ongoing teambuilding and communications between clinicians and laboratorians?
  • Explain the benefits of a written Clinician Handbook?


Beatrice van der Puije

Ms. van der Puije helped redesign the classroom-based SLMTA 3 curriculum for on-line delivery and will serve as an instructor and facilitator of the e-learning course. Based in Ghana, Ms. van der Puije is a Public Health Program Manager at African Society for Laboratory Medicine (ASLM), a pan-African organisation strengthening medical laboratory networks and systems in Africa. Ms. van der Puije is a certified QMS Trainer, with a Master of Science Degree in Medical Immunology and Microbiology. She is a SLMTA master trainer and has trained numerous laboratorians in the past decade.

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