4.2.2-1 Introduction to internal audit programme

Illuminating the Path to ISO 15189 (SLMTA 3) e-Learning Course Download Video
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Conducting planned audits throughout the laboratory’s QMS requires oversight and coordination of activities.

In this activity, participants learn the tasks and responsibilities required to manage an effective internal audit program.


  • To establish an internal audit program, laboratory management must appoint a process owner and commit the necessary resources to the program.
  • Selection of the processes and areas to be audited is based on their importance to the laboratory, past performance, and the availability of competent auditors.
  • Many audits produce poor results because the selected auditors do not know what they are doing. 


Can you:

  • Create an internal audit process model?
  • Recognize the needed tasks to manage an effective internal audit program?


Janet Scholtz

Ms. Scholtz helped redesign the classroom-based SLMTA 3 curriculum for on-line delivery and will serve as an instructor and facilitator of the e-learning course. Ms. Scholtz is a Quality Manager, Regional Western and Northern Cape, at National Health Laboratory Services (NHLS), South Africa. She is a certified auditor for The South African National Accreditation System (SANAS). Ms. Scholtz has a Medical diploma in Biomedical Technology. She is a SLMTA master trainer and has trained numerous laboratorians in the past decade.

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