Lessons learned

All stories

Cameroon

Buea Regional Hospital Laboratory

Accredited Sep 2017 · SANAS - ISO 15189
Front left to right: Moki Patricia (Assitant Laboratory Supervisor) Youmbi Sylvain (Quality Officer) Ayah Flora Bolimo (Laboratory Supervisor) Mbong Felicia (Safety Officer)
Back left to right: Shey joscelyn, Dr Dilonga Henry, Kukwah Anthony (Data Manger), Mbianke Christelle, Ndanou Rosine, Ashu Christiana (Assistant Safety officer)

1What was the hardest thing to do in order to get accredited?

  • Training personnel and then losing them to other facilities due to transfer
  • Getting every staff involved in the process of accreditation
  • Documentation

2What was the easiest?

  • Planning to get a task done

3What was the most important contributing factor to getting accredited?

  • Individual motivation
  • Support from GHSS (Global Health Systems Solutions) mentorship and other resources.
  • Team work

4What steps did you take?

Step 1. -SLMTA trainings and other trainings
Step 2. -Regular audits

5What were the biggest mistakes you made?

  • Not doing things on time (procrastination)

6What is the best advice you can give to others?

  • Be committed to quality
  • Always document (not documented, not done)
  • Work as a team