QMS 1 - MANAGEMENT RESPONSIBILITY
1.5-1 Overview of Communication
Illuminating the Path to ISO 15189 (SLMTA 3) e-Learning Course Download Video
- Overview
- Resources
PURPOSE:
Establishing an Internal Communications Plan requires laboratory management to plan for quality and effective communications with their staff.
In this activity, participants will develop an Internal Communications Plan.
KEY MESSAGES:
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Effective staff meetings yield a cohesive and informed staff working together toward shared organizational goals.
- Staff meetings provide an opportunity for communication regarding laboratory operations and face-to-face time to promote team building and shared decision-making capacity.
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Conducting a meeting requires planning before the meeting, leadership during the meeting, and follow-up after the meeting.
SELF ASSESSMENT:
Can you:
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Identify elements in a communications plan?
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Conduct an effective, productive, successful, staff meeting that is as short as possible?
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Populate an agenda with appropriate items for a staff meeting?
Instructor(s)
Elde Mel Paladar
Mr. Paladar led the redesign of the classroom-based SLMTA 3 curriculum for on-line delivery and will serve as an instructor and facilitator of the e-learning course. Based in Malawi, he is a Project Manager at Adventist Health International, as well as Assistant Professor at the Department of Clinical Laboratory Science, Loma Linda University. Mr. Paladar has a Master of Science in Biochemistry and Molecular Biology. He is a SLMTA master trainer and has trained numerous laboratorians in the past decade.