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QMS 4 - EVALUATION & CONTINUAL IMPROVEMENT
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Content
Course Overview
4.0 - QMS 4 Overview
4.0 - QMS 4 Introduction
4.0-1 Overview
4.1 - Occurrence Management
4.1.0 - Occurrence Management System - Section Overview
4.1.0 Overview
4.1.1 - Occurrence Management System Overview
4.1.1-1 OMS Overview
4.1.2 - Mapping Nonconformities
4.1.2-1 Introduction
4.1.2-2 NCE Process Map
4.1.2-3 Detect, Document Steps
4.1.2-4 Investigate, Action Steps
4.1.2-5 Introduce the activity
4.1.3 - Just Culture
4.1.3-1 Introduction
4.1.3-2 Define Just Culture
4.1.3-3 Balanced accountability
4.1.3-4 Introduce the activity
4.1.4 - Selecting the Winning Problem(s)
4.1.4-1 Introduction
4.1.4-10 Introduce the activity 2
4.1.4-2 NCE Investigation
4.1.4-3 Selection Criteria
4.1.4-4 Risk based scoring
4.1.4-5 Appropriateness Criteria
4.1.4-6 Collective data analysis
4.1.4-7 Introduce the activity
4.1.4-8 Aggregate data analysis
4.1.4-9 Sorting Data Excel
4.1.5 - Root Cause Analysis
4.1.5-1 Introduction RCA
4.1.5-2 ISO review 2024
4.1.5-3 CA and RCA 2024
4.1.5-4 RCA level of causes
4.1.5-5 RCA model part 1 2024
4.1.5-6 RCA model 2
4.1.5-7 RCA tools 1
4.1.5-8 RCA tools 2
4.1.5-9 RCA Activity Assignments
4.1.6 - Risk Management Process
4.1.6 -1 Risk Management Process NEW
4.1.6 -2 Risk Register process NEW
4.1.6 -3 Activity Actions to address Risk NEW
4.2 - Internal Auditing
4.2.0 - Internal Audit - Section Overview
4.2.0 Overview
4.2.1 - Introduction to Internal Audit
4.2.1-1 Introduction to Internal audit 2024
4.2.1-2 Theory of audit
4.2.1-3 Audit Key message
4.2.2 - How to Set-up an Internal Audit Programme
4.2.2-1 Introduction to internal audit programme
4.2.2-2 Roles and Responsibilities 2024
4.2.2-3 Audit scheduling 2024
4.2.2-4 Auditor training
4.2.2-5 Internal audit procedure 2024
4.2.2-6 Audit Programme conclude
4.2.3 - Internal Audit Planning and Preparation
4.2.3-1 Introduction to Audit planning and preparation 2024
4.2.3-2 Audit approach
4.2.3-3 Audit preparation
4.2.3-4 Audit sampling and meeting
4.2.3-5 Creating an Internal Audit Plan activity instructions
4.2.4 - Internal Audit Methods
4.2.4-1 Audit methods 2024
4.2.4-2 Desk Review activity instructions
4.2.5 - Audit Techniques and NCE Writing
4.2.5-1 Introduction to Audit techniques
4.2.5-2 Questioning
4.2.5-3 NCE writing
4.2.5-4 Writing NCE activity instructions
4.2.6 - Audit Reporting
4.2.6-1 Introduction to audit reporting
4.2.6-2 Audit reporting, audit closure and audit files
4.2.6-3 Reporting the Audit activity instructions
4.3 - Management Review Process
4.3.0 - Management Review - Section Overview
4.3.0 Overview
4.3.1 - Management Review
4.3-1 Introduction
4.3-2 Review of Requirements
4.3-3 MR Process Model
4.3-4 Job Aid 2
4.3-5 Quality Objectives
QMS 1
QMS 2
QMS 3
QMS 4
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QMS 4 - EVALUATION & CONTINUAL IMPROVEMENT