QMS 4 - EVALUATION & CONTINUAL IMPROVEMENT

PURPOSE:

Conducting planned audits throughout the laboratory’s QMS requires oversight and coordination of activities.

In this activity, participants learn the tasks and responsibilities required to manage an effective internal audit program.

KEY MESSAGES:

• To establish an internal audit program, laboratory management must appoint a process owner and commit the necessary resources to the program.
• Selection of the processes and areas to be audited is based on their importance to the laboratory, past performance, and the availability of competent auditors.
• Many audits produce poor results because the selected auditors do not know what they are doing. 

SELF ASSESSMENT:

Can you:

• Create an internal audit process model?
• Recognize the needed tasks to manage an effective internal audit program?