QMS 4 - EVALUATION & CONTINUAL IMPROVEMENT
4.2.4-2 Desk Review Activity Instructions
Illuminating the Path to ISO 15189 (SLMTA 3) e-Learning Course Download Video
- Overview
- Resources
PURPOSE:
When internal auditors know exactly what records and how many to review as a result of their preparation efforts, the quality of the audit increases.
In this activity, participants learn how to perform desk review (document review) and create an internal audit process model.
KEY MESSAGES:
- Preparing for the internal audit is the most critical phase of the audit process.
- Understanding the inputs and outputs of a process is fundamental to performing a good process-based audit.
- To prepare for the audit, auditors must perform a careful review of the requirements and the laboratory’s documentation.
SELF ASSESSMENT:
Can you:
- Perform a document review?
- Create a process model?
- List the steps to prepare an audit checklist?
Instructor(s)
Janet Scholtz
Ms. Scholtz helped redesign the classroom-based SLMTA 3 curriculum for on-line delivery and will serve as an instructor and facilitator of the e-learning course. Ms. Scholtz is a Quality Manager, Regional Western and Northern Cape, at National Health Laboratory Services (NHLS), South Africa. She is a certified auditor for The South African National Accreditation System (SANAS). Ms. Scholtz has a Medical diploma in Biomedical Technology. She is a SLMTA master trainer and has trained numerous laboratorians in the past decade.