QMS 2 - RESOURCE MANAGEMENT

2.1.2-1 Introduction

Illuminating the Path to ISO 15189 (SLMTA 3) e-Learning Course Download Video
  • Overview
  • Resources

PURPOSE:

A competency assessment program should efficiently assess and document the competency of the laboratory staff.

In this activity, participants will perform a desk review of a laboratory’s competency assessment program for the examination phase.

KEY MESSAGES:

  • Assuring the quality of the testing process relies on all the inputs. As a key input into this process, laboratory staff must be assessed for their competency to ensure a quality output – accurate & reliable testing information.
  • Laboratory managers must assure staff competency prior to authorizing the staff to perform testing. Competency must be validated routinely and documented in the personnel file.
  • Reviewing competency includes reviewing safety practices in all aspects of testing.
  • Use patient satisfaction information to assess the training and competency assessment programs.

SELF ASSESSMENT:

Can you:

  • Assess the competency of individual staff as they are observed performing a procedure?
  • Develop & implement a training and competency assessment program that meets the needs and requirements of the customer?

Instructor(s)

Elde Mel Paladar

Mr. Paladar led the redesign of the classroom-based SLMTA 3 curriculum for on-line delivery and will serve as an instructor and facilitator of the e-learning course. Based in Malawi, he is a Project Manager at Adventist Health International, as well as Assistant Professor at the Department of Clinical Laboratory Science, Loma Linda University. Mr. Paladar has a Master of Science in Biochemistry and Molecular Biology. He is a SLMTA master trainer and has trained numerous laboratorians in the past decade.


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