QMS 2 - RESOURCE MANAGEMENT

2.1.4-4 Job Aid and Conclusion

Illuminating the Path to ISO 15189 (SLMTA 3) e-Learning Course Download Video
  • Overview
  • Resources

PURPOSE:

A duty roster helps a manager coordinate tasks among laboratory staff to better serve customers. It assigns personnel to workstations with well-defined tasks and responsibilities. In this activity, participants learn to create a duty roster based on a testing menu, workload, personnel available, and operational hours.

KEY MESSAGES:

  • An organized, detailed, and well-thought-out duty roster will increase productivity, efficiency, and morale.
  • Four factors influence the duty roster: testing menu, workload, personnel available (number of staff, skill level, and hours worked), and operational hours.
  • A duty roster provides visual access to accommodate changes affecting operations.

SELF ASSESSMENT:

Can you:

  • Assign personnel to tasks by assessing workload, staff availability, and hours of operation?
  • Reschedule changes to address encountered problems or requests?

Instructor(s)

Elde Mel Paladar

Mr. Paladar led the redesign of the classroom-based SLMTA 3 curriculum for on-line delivery and will serve as an instructor and facilitator of the e-learning course. Based in Malawi, he is a Project Manager at Adventist Health International, as well as Assistant Professor at the Department of Clinical Laboratory Science, Loma Linda University. Mr. Paladar has a Master of Science in Biochemistry and Molecular Biology. He is a SLMTA master trainer and has trained numerous laboratorians in the past decade.


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