QMS 2 - RESOURCE MANAGEMENT
2.1.4-2 create duty roster
Illuminating the Path to ISO 15189 (SLMTA 3) e-Learning Course Download Video
- Overview
- Resources
PURPOSE:
A duty roster helps a manager coordinate tasks among laboratory staff to better serve customers. It assigns personnel to workstations with well-defined tasks and responsibilities. In this activity, participants learn to create a duty roster based on a testing menu, workload, personnel available, and operational hours.
KEY MESSAGES:
- An organized, detailed, and well-thought-out duty roster will increase productivity, efficiency, and morale.
- Four factors influence the duty roster: testing menu, workload, personnel available (number of staff, skill level, and hours worked), and operational hours.
- A duty roster provides visual access to accommodate changes affecting operations.
SELF ASSESSMENT:
Can you:
- Assign personnel to tasks by assessing workload, staff availability, and hours of operation?
- Reschedule changes to address encountered problems or requests?
Instructor(s)
Elde Mel Paladar
Mr. Paladar led the redesign of the classroom-based SLMTA 3 curriculum for on-line delivery and will serve as an instructor and facilitator of the e-learning course. Based in Malawi, he is a Project Manager at Adventist Health International, as well as Assistant Professor at the Department of Clinical Laboratory Science, Loma Linda University. Mr. Paladar has a Master of Science in Biochemistry and Molecular Biology. He is a SLMTA master trainer and has trained numerous laboratorians in the past decade.